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Website terms of use

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About these terms

These terms govern your use of this website (https://khaltrix.com) and the general basis on which we handle enquiries and quote requests made through it. The website is operated by [To be confirmed: registered company name], registered under number [To be confirmed: company registration number], with its registered address at [To be confirmed: registered address], trading as Khaltrix (“we”, “us”, “our”).

By using the website you accept these terms. If you do not accept them, please do not use the website. If you use the website on behalf of an organisation, you confirm that you are authorised to accept these terms on its behalf.

Scope

These terms cover the website and pre-contract communications only. The supply of any service, including SIP trunking, cloud PBX and virtual numbers, is governed exclusively by a separate written service agreement between us and the customer, together with any order forms, service descriptions and policies it refers to, such as our acceptable use policy. If there is any conflict between these terms and a signed service agreement, the service agreement prevails.

Enquiries and quotes

Submitting a form, sending an email or receiving a quote does not create a contract. Specifically:

  • The content of this website is general information and an invitation to discuss your requirements. It is not an offer capable of acceptance.
  • Any quote, proposal or indicative price we provide is based on the information you give us and is subject to technical assessment, availability, regulatory requirements and the terms of a written agreement.
  • Unless a quote states otherwise, it is valid for [To be confirmed: quote validity period] and may be withdrawn or revised before a written agreement is signed.
  • A binding agreement exists only when a written service agreement has been signed or otherwise accepted in the way it specifies.
  • We may ask for information to verify your identity, your organisation and your intended use of the service before providing a quote or entering into an agreement, and we may decline any enquiry at our discretion.

Please make sure the information you provide is accurate and complete; a quote based on incomplete information may need to change. How we handle the personal information in your enquiry is described in our privacy policy.

Accuracy and availability

We aim to keep the website accurate and up to date, but the information on it is provided for general guidance only. Service features, supported equipment, number availability, destinations, coverage and technical parameters vary by country, carrier and deployment, and are subject to confirmation in writing for your specific requirements. Technical material such as configuration notes and examples is illustrative and must be checked against your own systems and your supplier’s documentation before use.

Where the website indicates that a service or feature is available on request or subject to confirmation, you should not rely on it until we have confirmed it in writing. We may change, suspend or withdraw any content or part of the website without notice, and we do not guarantee that the website will be available at all times or free from errors.

Intellectual property

The website and its content, including text, layout, graphics, photographs and the Khaltrix name and logo, are owned by us or used under licence, and are protected by intellectual property laws. You may view the website and print or download extracts for your own internal business use in evaluating our services. You must not otherwise copy, republish, adapt, distribute or commercially exploit any part of the website without our prior written permission. Third-party product names and trade marks referred to on the website belong to their respective owners and are used for identification only.

Use of the website

When using the website, you must not:

  • use it in any way that is unlawful or fraudulent, or for any unlawful or fraudulent purpose;
  • submit false, misleading or impersonating information through the forms;
  • send unsolicited advertising or bulk messages through the forms or to the addresses published here;
  • attempt to gain unauthorised access to the website, the server it is hosted on or any connected system, or test its vulnerability without our written permission;
  • introduce malware or attempt to disrupt, overload or impair the website, including by denial-of-service attacks;
  • use automated tools to scrape or harvest content or contact details, other than standard search engine indexing that respects our robots instructions.

We may block access to the website from any source that we reasonably believe is in breach of these terms. Use of our voice services is subject to the separate acceptable use policy.

The website may link to websites operated by third parties, such as standards bodies, equipment vendors or regulators. These links are provided for convenience only. We do not control those websites and are not responsible for their content, availability or privacy practices. A link does not imply endorsement.

Disclaimers and limitation of liability

[To be confirmed: disclaimer and liability wording to be reviewed by a qualified lawyer]. The following is a draft for that review.

To the extent permitted by law, the website and its content are provided “as is” and “as available”, without any warranty, express or implied, as to accuracy, completeness, fitness for a particular purpose or non-infringement.

To the extent permitted by law, we will not be liable for any loss or damage arising from your use of, or inability to use, the website or from reliance on its content, including loss of profit, revenue, business, data or goodwill, or any indirect or consequential loss. Our liability in connection with any service is determined solely by the applicable service agreement.

Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the applicable law, such as liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Governing law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or the website, are governed by the laws of [To be confirmed: governing law]. The courts of [To be confirmed: courts with jurisdiction] have [To be confirmed: exclusive or non-exclusive jurisdiction] to settle any such dispute. Mandatory consumer or other protections under the law of the country where you are located are not affected where they apply.

Changes to these terms

We may revise these terms at any time by updating this page. The date at the top of this page shows when they were last updated. Please check this page from time to time; the version in force when you use the website applies to that use.

Contact us

For questions about these terms, email sales@khaltrix.com or write to us at [To be confirmed: registered address]. To discuss a service, use the quote request form or the contact page.